Are you an LNC who finds yourself clashing with aggressive attorneys?
Do you struggle to handle sarcastic snipers during difficult conversations?
If so, it's time to equip yourself with the skills and dialogue you need to confidently manage conflict. This video training, Taming the Bulldozers and Snipers is the perfect solution for you!
Understanding Different Communication Styles: Discover how to identify and adapt to the communication styles of aggressive attorneys, allowing you to defuse tension and establish productive dialogue.
Conflict Management Techniques: Learn proven techniques to effectively manage conflict in a professional setting, enabling you to maintain control of conversations and reach mutually beneficial resolutions.
Assertive Communication: Master the art of assertive communication and confidently express your viewpoints and concerns without compromising your professionalism.
Dealing with Difficult Personalities: Gain practical strategies to handle difficult personalities, including bulldozers who dominate conversations and snipers who use sarcasm as a defense mechanism.
Building Resilience: Strengthen your emotional resilience to navigate challenging interactions and prevent them from affecting your well-being and performance.
Establishing Boundaries and Asserting Your Worth: Learn how to set clear boundaries and confidently communicate your value, ensuring fair treatment and payment in professional relationships.
Introducing Ruth Sirman, a skilled mediator. She’s an expert in resolving conflicts, and comprehends professional challenges and how differing approaches and objectives can lead to conflicts. In Taming the Bulldozers and Snipers: Handling Angry Client, you will discover her valuable insights and learn strategies for handling tough situations.
Meet the Speaker
Ruth Sirman excels in resolving conflicts. Her experience spans over 30 years. She has partnered with top-level executives and workforce alike. She has also liaised with HR and union, handling over 400 intricate mediations. Ruth’s prowess in addressing challenging issues is well-known.
