Posts Tagged ‘customer service’
What is Your Client Service Experience for Your LNC Business?
What is your client service experience like? Client service is the support that a company or organization provides to its customers. Is yours exceptional, functional, or dismal? Part of your client service includes answering questions, addressing complaints, and assisting with issues or problems that attorney clients may have. Improving your client service can offer a…
Read MoreProvide Exceptional Customer Service by Predicting the Future
Providing exceptional customer service should be your priority in your LNC business. The good news is, that while you may not be psychic, you can make accurate predictions about the future that will allow you to improve your exceptionnal customer service and blow your clients away. Here are 9 ways to do it. What if…
Read More3 Top Customer Service Tips for LNCs
Have you analyzed your customer service practices recently? It’s not enough these days to have outstanding customer service. If someone is unhappy or can’t reach you with a question, they will quickly become frustrated to the point they may never return and worse, tell other attorneys about their bad experience with your LNC business.…
Read MoreCustomer Service: Your Most Important Product
You can have a fantastic array of legal nurse consulting services, effective outreach, and great advertising, but if you don’t have top-quality customer service, you don’t have anything or also said as, “You ain’t got nuttin.” Some think our most important goal is to get new customers and/or clients. However, once you get them, you…
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