Have you ever wished for a world where everyone acted exactly as you wanted them to?
Where people consistently met your expectations and performed tasks precisely the way you envisioned?
While that may seem like an ideal scenario, the reality is that we often encounter Difficult People who can leave us feeling disappointed, frustrated, and powerless. How to Handle Difficult People is the perfect solution for you!
Led by the dynamic speaker, Jan Spence, this video training will provide you with valuable insights into identifying the warning signs of difficult people and equip you to adopt a new approach that fosters more meaningful and successful exchanges.
Identifying Warning Signs
Learn how to recognize the characteristics of difficult people and preemptively assess potential challenges in your interactions.
Alternative Approaches
Discover a fresh perspective on dealing with challenging individuals, allowing you to foster more meaningful and successful exchanges.
Immediate Actionable Tools
Acquire practical techniques to set boundaries effectively, maintain a positive outlook, and increase your productivity when faced with difficult personalities.
Confidence
Gain the self-assurance needed to handle challenging situations, turning obstacles into stepping stones on your path to success.
In this video session, Jan provides immediate, actionable tools. Implement these right away. Learn techniques to establish boundaries. Discover how to maintain your positivity and increase your productivity when facing challenging individuals. By watching this training, you will gain confidence and skills and gain more skill in navigating around difficult personalities. Turn behavioral roadblocks into growth opportunities.
Meet the Speaker
Jan Spence, BA CSP, is no stranger to inspiring audiences with her innovative strategies. Her sales career began at the young age of ten when she sold donuts for a summer camp, and she quickly progressed to selling vacuum cleaners door-to-door. With her expertise in consulting national accounts like Wal-Mart, Pillsbury, and Frito-Lay, Jan has honed her skills in helping individuals and companies grow their businesses through sales training and speaking and managing difficult people. As the CEO of Jan Spence and Associates and a Certified Speaking Professional, Jan brings a wealth of knowledge and experience to the table.