Blogging: Follow the Gold, Not the Glitter

the word blog

One of the biggest mistake LNCs make regarding blogging is to view success in terms of statistics. They think: “If 1000 people viewed my blog post, that equals success.” “If I have 50 comments on a post, the world liked it.” Of course, when one of their blogs gets little attention, they are failures. They…

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How to Write Your Way from Need to Solution to Sale

You have a service you want to sell. In order to do this, you must define what your potential client or customer needs so that you can drive the solution to sale. You will often do this in the form of sales copy, which can be a letter to your prospect, a message on your…

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Establishing Rapport: When Do You Use “I,” “You,” and “We”?

The Path to Legal Nurse C onsulting

“I”, “”You” and “We” have a role in establishing rapport with attorney prospects and clients. How you use them can make the difference between getting a case from an attorney or losing the opportunity. Probably the biggest mistake LNCs make in conversations is to overuse “I.” In ordinary conversations, this pronoun often sets off the…

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Alone on Your LNC Path? Here’s help

We are standing at the top of a trail that runs 2.7 miles down the side of a mountain into Muir Woods, a stand of redwoods north of San Francisco. The bus that dropped us off has left. My trip down this mountain reminds me of the LNC path. Here is what happened: The tour…

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Clients First: How to Create a Client-Centered LNC Business

During the deep dark days of the Great Recession of 2008 – 2009, just a decade ago, two real estate agents thrived. Their competitors were going out of business, yet they had all the work they could handle. Joseph and JoAnn Callaway share their strategies in The Two Word Miracle: Clients First, a book I…

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How to Create Compelling LNC One Sheets

You may be wondering, “What is a one sheet?” A compelling LNC one sheet is a concise marketing tool that you share with attorney prospects. I first heard about one sheets when I began getting involved with the National Speakers Association 10 years ago. Professional speakers use them to get more business. If you are…

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Shred your Excess LNC Baggage

excess LNC baggage

How much excess LNC baggage do you have? What are the hidden costs in your business? Just what is excess baggage? I define it as the paper and other objects that accumulate in our business. Earlier this year I was thinking about excess LNC baggage as I packed suitcases. I asked myself, “What did I…

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How to Cut Your Advertising Costs and Get More LNC Business

cut your advertising costs sign

Does it sound counterintuitive that you should be able to cut your advertising costs and yet get more attorney clients? It did to me, until I took to heart the concept that it costs five times as much to attract a new attorney client than to keep an existing one. Before I really focused on…

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Negotiating with a Bully

Negotiating with a bully

Have you seen the impact of bullying? Have you observed it in your home, workplace, or business? I know I have, in all those locations. Have you been involved in negotiating with a bully? A year ago, a publisher came to my colleague Greg Williams and said, “We want you to write a book about…

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The Value of Free: When do you Give Something Away?

An attorney asks you to locate an expert witness for a case. How do you charge for this service – or do you? Do you locate the expert for free? Options for Charging for Expert Witness Location An LNC I’ve been coaching asked me about the fees to charge to locate an expert. We discussed…

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