Podcast
Closing the Sale with the Attorney
Why does an attorney pick you to work with? How can you be effective in closing the sale with the attorney? You may get a phone call from an attorney about a case or meet an attorney at an attorney conference. Or you may get an email asking if you can assist with a case.…
Read MoreHow to Get the Attorney to Pick You: 3 Tips
What do you do to get the attorney to pick you to help with a case? Check out these top three tips. You are having a conversation with an attorney about a case. The attorney is at the stage of deciding if she wants to hire you. Get the attorney to pick you because you…
Read MoreHow to Create Great Client Relationships: 5 Tips
What results in great client relationships – attorneys returning over and over with cases? How many of these techniques do you use? Create a great work product A high quality, carefully proofread and accurate document results in return business. You have to give a great work product or your attorney clients are going to look…
Read MoreWhat Does Zero Tolerance of Disruptive Behavior Really Mean?
Do healthcare organization leaders really mean it when they say they have zero tolerance of disruptive behavior? Legal nurse consultants working on medical malpractice cases may hear nurse defendants describe situations of disruptive physicians. Can you relate to this situation? Let’s say you’re working in an acute care setting at 2:00 in the morning. You’re…
Read MoreHow to Make Yourself Invaluable to an Attorney
What are the benefits to an attorney in working with an LNC? How do you make yourself invaluable to an attorney handling cases with medical issues? Here are 3 benefits you can discuss with potential clients. Make yourself invaluable by teaching Although attorneys who have a lot of experience handling certain types of cases become…
Read MoreHow to Get More Attorney Clients: Approach Attorneys at Conferences
One of the most frequent questions I receive is how legal nurse consultants can get more attorney clients. Nurses who have completed their LNC training as well as LNCs are various stages in their business development ask me about how to build their client base. I asked Wayne Schoeneberg, a seasoned trial attorney, about his…
Read More4 Stages of Team Development
Ever think about the reason for medical errors as related to team development? Anyone who reads depositions of nurses and doctors understands the way that team dynamics can affect patient safety. There are four stages of team dynamics or team development. A dysfunctional team can directly affect communication and lead to patient injury. Forming The…
Read MoreAngry Attorneys: How to Decrease the Fire
When you are confronted by an angry attorney, are you really listening? Active listening with an angry attorney When you can be present and curious (and not immediately defensive) while listening to an angry attorney, you actually are there for the experience. The benefit of that is it reduces your judgments and you do a…
Read MoreHow to Focus on the Needs of Your Attorney Audience
You have an opportunity to speak to an attorney audience. You want to make a great presentation. The surest way to add value to the attorney’s understanding of medical issues is to identify how you can use your expertise to help your attorney audience. Check out these tips: Speak to the needs of your audience.…
Read More3 Tips for a Fabulous Presentation for Attorneys
Want to deliver a fabulous presentation for attorneys? Follow these 3 tips for a flawless presentation. Start your presentation for attorneys with a bang Spend a lot of time on how you’re going to start by thinking of ideas to catch people’s attention. Start with a bang. Grab people’s attention with your opening. For example,…
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