Negotiation
Confidently Answer the Question “What Do You Charge”
“What do you charge?” The first time you are asked this question about your LNC fees, you can be caught off guard. One of the first principles is to be very clear when working with an attorney regarding fee agreements. I’ve spent many hundreds of hours visiting clients and looking at their files while helping them…
Read MoreNegotiation over the phone
How does the negotiation over the phone begin? You can gain valuable insight just from the first few words the attorney actually speaks. Nonverbal signals during a negotiation over the phone Suppose the attorney speaks rapidly. He says, “Hi, is this Pat Iyer?” (said rapidly) versus “Hello, is this Pat Iyer?” (said firmly). Those two…
Read MoreHow to Spot Negotiation Triggers
Negotiation triggers put you in a state of mind whereby you can be civil or non-civil. Here are a couple of examples of triggers you can use in a negotiation with an attorney. Interruption as a negotiation trigger I hold the phone to my ear and listen to the attorney rant. One of my triggers…
Read MoreLegal Nurse Consulting Collection Issues
Legal nurse consulting collection issues plague many LNC businesses. Have you ever done work and not gotten paid by your attorney client? If so, you are part of a large group of LNC business owners who have gotten burned by an attorney. How do legal nurse consulting collection issues occur? The phone rings. It is…
Read MoreA Painful Lesson Learned from a Plaintiff
I learned a painful lesson which started with an email which was subtly worded: “I have been asked to locate an expert witness to review a case involving a woman who suffered from a sudden air embolism. I am helping the attorney who is handling the case. I would like to discuss retaining a nursing…
Read MoreBody Language: The Body Never Lies
Words communicate between 25 to 35 percent of the sentiments conveyed by negotiators in a negotiation. The rest of their positions are communicated through body language. Therefore, more of a negotiator’s perspective is displayed in the way he uses his body when stating his position. As an example, a negotiator states that he lends his…
Read MoreUse micro expressions strategically to accurately detect negativity in negotiations
Do you accurately detect negativity in the other negotiator? Do you know how to do so by using micro expressions? Such emotions have a direct influence on the negotiation. Smart negotiators know how to manipulate a negotiation by utilizing different emotions. In order to protect yourself from such ploys, you need to know the micro…
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